|Terms and Conditions
These terms and conditions do not affect your statutory rights.
This website is owned and operated by Thirty Four Stores Limited
("Guinea-Pig-Hutches.co.uk", "we" or "us") is a business unit of Thirty Four Stores Ltd. Company Registered No. 07229708. If you want to ask us anything about these terms & conditions or you have any comments or complaints on or about our website, please contact us and we will be glad to help.
2. Accuracy of Content
All prices are displayed inclusive of VAT unless stated otherwise, and where applicable. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
Guinea-Pig-Hutches.co.uk shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
3. Privacy Statement
5. Acknowledgment and Acceptance of your Order
6. Cancellation Right
Your right of cancellation under the Distance Selling Regulations: you may cancel the contract under the Distance Selling Regulations by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract.
If you cancel the contract under the Distance Selling Regulations, you must take reasonable care of the goods from the time you receive them until you return them to us. If you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense. If you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.
7. Faulty goods
It is important to note that our range of wooden guinea pig hutches are made from a natural material and will need regular and ongoing maintenance to prolong there life.
Our wooden hutches are treated with an animal friendly base coat of wood preservative. This is only a base coat and will last up to 6 months after purchase. We strongly recommend that you treat your hutch with a high quality varnish or wood preservative as soon as possible and that you re-treat your hutch at least once a year (preferably before the winter season) to maintain the applied preservative and water repellent properties.
8. Returning goods – general
* you must ensure that they are properly and securely packaged and
labelled with our address;
Please note: the customer is responsible for return shipping.We recommend that you use a courier with a trackable shipping method as we are not responsible for damaged or lost return packages. We also recommend that you choose a courier that will insure your returned items from loss or damage.
If you return goods because you think they are faulty goods, we may charge you the cost of all transport and our actual costs and expenses in the event that the goods are not in fact faulty goods.
Any dates specified by us for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time. Should expedited delivery be agreed, we reserve the right to levy an expedited delivery charge.
10. Website Usage
After placing an order, the Buyer will receive an e-mail from ust acknowledging that have received the Buyer’s order. Please note that this does not mean that the Buyer’s order has been accepted. The Buyer’s order constitutes an offer to us to buy Goods. All orders are subject to acceptance by us, and wet will confirm such acceptance to the Buyer by sending the Buyer an e-mail dispatch confirmation verifying that the Goods have been dispatched. The Contract between the Buyer and us will only be formed when we send the Buyer the dispatch confirmation.
The Contract will relate only to those Goods whose dispatch we have verified in the dispatch confirmation. We will not be obliged to supply any other Goods which may have been part of the Buyer’s order until the dispatch of such Goods has been verified in a separate dispatch confirmation.
The price of any Goods will be as quoted on our website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we has already sent the Buyer a dispatch confirmation.
We are under no obligation to provide the Goods to the Buyer at the incorrect (lower) price, even after we have sent the Buyer a dispatch confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by the Buyer as a mispricing.
11. Exclusions of Liability
12. Other Legal Notices
13. Changes to Legal Notices
These terms and conditions do not affect your legal rights.